Frequently Asked Questions
Everything you need to know about our genuine software keys, instant delivery, crypto payments, and 365-day warranties.
All software keys sold on KeysWholesaler are 100% authentic, permanent, and delivered instantly upon crypto payment confirmation. Every purchase includes our 365-Day Free Transfer & Replacement Warranty, 3-Day Post-Reveal Guarantee, and Lifetime Unrevealed Key Protection.
Payments & Cryptocurrency
Why do you accept only Cryptocurrency (Binance Pay, Cryptomus & Wallets)?
Traditional credit card networks (Visa/Mastercard) and processors charge 3%–5% transaction fees, impose currency conversion surcharges, and carry massive fraud prevention overhead from friendly chargebacks.
By operating exclusively on modern crypto rails (Binance Pay, Cryptomus, and direct blockchain transfers like USDT, BTC, LTC, SOL), we reduce payment processing costs by over 70%. We pass 100% of these savings directly to you, allowing us to sell genuine retail and OEM software licenses at massive wholesale discounts (up to 80–90% off retail store prices).
How do I pay using Binance Pay?
Binance Pay is our fastest and most convenient method with zero gas fees:
- Select Binance Pay at checkout.
- On the payment page, open your Binance mobile app and scan the dynamic QR code (or use the Pay ID provided).
- Confirm the exact amount in your Binance app.
- Our system detects the payment in less than 10 seconds and automatically redirects you to your key delivery page!
How do I pay using Cryptomus or any personal crypto wallet?
You can pay from any wallet or exchange (Trust Wallet, MetaMask, Phantom, Coinbase, Kraken, etc.):
- Via Cryptomus Gateway: Click the Cryptomus button to pay with USDT, Bitcoin, Ethereum, Litecoin, Tron, and 20+ other popular cryptocurrencies via an interactive payment portal.
- Via Manual Wallets: Copy the exact wallet address (e.g. USDT TRC20, BEP20) and the exact payment amount shown on screen. Send the transfer from your wallet. Once the blockchain records the confirmation, your delivery unlocks immediately.
Is paying with crypto safe, and what protection do I have?
Yes, absolutely. In fact, crypto payments are significantly safer for your personal financial privacy because you never expose your credit card number, CVV code, or banking passwords.
To protect you as a buyer, KeysWholesaler contractually guarantees every purchase with our 3-Day Post-Reveal Activation Guarantee, 365-Day Free Transfer Warranty, and a dedicated Resolution Center. If any code has an activation defect, our automated system replaces it immediately or provides a full refund in USDT.
Instant Delivery & Accessing Your Keys
How fast will I receive my product key after paying?
Instantly (usually within 15 to 45 seconds). Our delivery system is 100% automated and interfaces directly with the blockchain. As soon as your payment is validated, you are automatically redirected to your secure Delivery Vault, and a backup confirmation is dispatched to your email.
What if I didn't receive the delivery email?
If you don't see the email within 2 minutes:
- Check your Spam / Junk / Promotions tab: Automated emails can sometimes be misclassified by Gmail, Outlook, or Yahoo.
- Access via Direct Link: Your on-screen delivery vault page remains open in your browser. You can bookmark it immediately.
- Contact Support: Email support@keyswholesaler.com with your name or transaction reference, and our team will re-issue your access link within hours.
Can I re-access my key or installation guides in the future?
Yes. Your private Delivery Vault link (/p/delivery.html?invoice-id=...) remains active permanently. You can return to that link anytime to review your key, re-read activation steps, or download official Microsoft media.
Guarantees, Warranties & Device Changes
What is the Lifetime Validity for Unrevealed Keys?
On your delivery page, your product key is stored inside a sealed, protected vault. If you do not click "Reveal Key", it will never expire.
This means you can purchase Windows or Office during our major sales and promotions, store the key in your vault, and reveal/activate it 6 months or over 1 year later when you finally build your new PC or buy a new laptop!
What is the 3-Day Post-Reveal Activation Guarantee?
The moment you click "Reveal Key", a 72-hour zero-risk warranty period starts. If you encounter any server verification issue with Microsoft (e.g. error code 0xC004C008 or region mismatch), our system immediately issues a brand-new working replacement key or a 100% refund.
What is the 365-Day Free Transfer & Hardware Replacement Warranty?
If you purchase a new computer, upgrade your motherboard, replace your main drive, or switch to a new laptop within 365 days of purchase, Microsoft's automated system may sometimes flag the hardware ID change.
Under our 365-Day Free Hardware Warranty, simply submit your Order ID to our Resolution Center, and we will assist with reactivation or issue a replacement key completely FREE.
How does the Resolution Center work?
Our Resolution Center (www.keyswholesaler.com/p/resolution-center.html) is a dedicated dispute and replacement portal. Simply enter your Order ID or Invoice ID, describe the issue, and optionally attach a screenshot. Our team guarantees a resolution within 6 to 24 hours maximum.
Product Keys, Authenticity & Activation
Are these product keys 100% genuine and legal?
Yes, 100%. All product keys sold by KeysWholesaler are authentic licenses sourced in volume from legitimate wholesale channels, surplus enterprise reconciliations, and certified liquidations in compliance with the First Sale Doctrine (17 U.S.C. § 109) and European Court of Justice ruling (EU Directive 2009/24/EC). They activate directly with Microsoft's official servers and receive all official security updates.
Where do I download the software installer?
You download directly from official Microsoft servers. In your delivery vault, we provide official links to Microsoft's Media Creation Tool and official ISO download pages. We never host or distribute modified or third-party executables.
Can I upgrade from Windows 10/11 Home to Pro without reinstalling?
Yes! You do not need to format your computer or lose any personal files. Simply go to Settings > System > Activation > Change Product Key, enter the Windows 11/10 Pro key you purchased from us, and Windows will seamlessly unlock all professional features (BitLocker, Remote Desktop, Hyper-V, etc.) within minutes.
Do these keys expire or require a monthly subscription?
No. These are one-time purchase perpetual licenses. Once activated on your PC, the license is permanent for the lifetime of that installation. There are zero monthly or annual recurring subscription fees.
Still Have Questions? We're Here to Help!
Our technical team and customer support specialists are available around the clock.
Contact Support (support@keyswholesaler.com)